Privacy Policy
Last updated: 1 July 2026
1. Who we are
Team-Reach Ltd. (“Team-Reach”, “we”, “us”, “our”) is a company registered in Bulgaria. This Privacy Policy explains how we collect, use, and safeguard personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Bulgarian Personal Data Protection Act.
2. Information we collect
We may collect the following categories of personal data:
- Contact details you submit (name, email address, company, role).
- Booking and communication data when you schedule or join a call with us.
- Technical data such as IP address, browser type, and pages visited.
- Marketing preferences and engagement with our content.
3. How we use your data
We process personal data to:
- Respond to enquiries and deliver the services you request.
- Manage client relationships and fulfil contractual obligations.
- Improve our website, marketing, and service quality.
- Comply with legal and regulatory obligations.
4. Legal basis
We rely on the following lawful bases: performance of a contract, legitimate interests (running and promoting our business), consent (where required for marketing), and compliance with legal obligations.
5. Sharing your data
We do not sell personal data. We share data only with trusted third-party processors (e.g. hosting, analytics, scheduling, email) under appropriate data-protection agreements, and where required by law.
6. International transfers
Where data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognised under EU law.
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes set out in this Policy, satisfy legal obligations, or resolve disputes.
8. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict, or object to processing of your personal data, and the right to data portability. You may also withdraw consent at any time and lodge a complaint with the Commission for Personal Data Protection (CPDP).
9. Cookies
Our website uses essential cookies to function and may use analytics cookies to understand visitor behaviour. You can control cookies through your browser settings.
10. Contact us
For any privacy-related questions or to exercise your rights, contact us at kaloyan@team-reach.com.